Thursday, October 11, 2007

RIV Experiencing Processing Delays

Our subscribers who are proceeding with their importation from the US are reporting that there are delays at RIV- including telephone and fax issues- which are delaying receipt of Form 2.

Please ensure that your Temporary Insurance is valid for a few days to take into account possible delays in receiving your Form 2.

Please telephone RIV once you have faxed through your Form 1 and Recall Clearance Letter to confirm orderly receipt.

If you have any solutions to these delays, we welcome your comments.

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