How To Request A Recall Clearance Letter
If you are importing a Mercedes-Benz vehicle from the US, you will need to show RIV that there are no recalls outstanding on the vehicle.
To receive a Recall Clearance Letter from MB USA, you will need to fax a cover letter to (201) 476-6213 (Attention: CAC) along with proof of ownership in the form of a Title, Registration or Bill of Sale. You should also indicate that the recall information is required to complete an export out of the US and import into Canada.
Remember to provide your full contact information and your preferred method of delivery, i.e. fax or mail. Give yourself up to 10 days to receive this letter. To telephone MB USA use 1-800-367-6372.
At this time there is no charge for this letter.
***IMPORTANT*** AS OF 2010 MERCEDES-BENZ WILL COLLECT $350 FOR THIS LETTER. PLEASE READ THE FOLLOWING POST CAREFULLY TO UNDERSTAND HOW THIS FEE MAY IMPACT YOU *****