Warranty May Not Be Transferred For 2009 and Newer Vehicles
Further to our posting from March 29, 2010 where we learned the VW is denying warranty coverage on newer models, we have received this letter via a UCanImport reader.
"Thank you for contacting Volkswagen. We appreciate your interest in the
warranty coverage of Volkswagen vehicles.
For US-marketed Volkswagen vehicles 2008 model year and earlier, all
applicable warranty coverage is transferred when the vehicle is
registered in Canada. For 2009-2011 US-marketed VW vehicles, there is
no warranty coverage when registered in Canada. If you need additional
assistance with warranty concerns, please contact the Customer CARE
Center at 1-800-822-8987 and an advocate will be able to help.
Thank you again for visiting vw.ca. We look forward to finding you
behind the steering wheel of a new Volkswagen car in the near future!"
Please note that there are many third-party warranty providers to choose from, but there are also many other manufacturers who may be more honourable to deal with.
Subscribe to:
Post Comments (Atom)
2 comments:
Does this mean VW US will void warranty? If we live close to the US border could we take our US bought VW back to a US dealer to have warranty work done?
Apparently warranty and carefree maintenance is still valid in the US on Canadian registered VW's. Here's their response:
Thank you for contacting Volkswagen. We are pleased to see your interest in the warranty coverage of your Volkswagen vehicle!
For 2009 and later US-specific Volkswagen vehicles registered in Canada,warranty and Carefree Maintenance coverage is available exclusivelythrough an authorized Volkswagen dealership located in the US. Weencourage you to contact the Customer CARE Center at 1-800-822-8987 foradditional information on this coverage.
Thank you again for visiting vw.com. We truly value your membership inthe Volkswagen family!
Matt
Volktalk
Post a Comment