Thursday, November 22, 2007

BMW Recall Clearance Letter: Latest Costs

Submitted by a UCanImport Subscriber:
Comments welcome.

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I just bought a new 2007 BMW motorbike in the US. BMW Canada sent out a directive that the US dealer could not give me a internal print out of the safety recall. When I phoned BMW Canada Not only did I have to pay the $500.00 consolation prize to their Toronto dealer, they wanted me to take it for inspection. I asked what are they inspecting. They said Vin# and check to see if bike safe. What a crock. They would not take the word of the Us dealer on correct Vin #. I said it was also checked by US customs, Canadian Customs and Canadian Tire. As for safety issue there was no recalls on it, and it is a new bike. I live an 8 hr drive from Toronto (Sault Ste Marie).

After much talking they decided I did not have to bring in down. They are all heart. Anyway, they should have lowered their prices in the first place. We Canadians are getting ripped off. I saved $6000.00 before expenses. I will never deal with BMW Canada again.

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3 comments:

Anonymous said...

Demonstrating is always a great way of getting your point across.

Another way, might be to use the internet move effectively, to get the message out to the average Canadian, that is too busy to spend the time investigating the pricing injustices...

Here is a simple message... create an email like the one below and e-mail it to everyone in you address book, relatives, freinds ..etc..etrc.

The folks at www.carswithoutborders.com will be adding more functionality to their site today. They plan to add an option for visitors to register their protest, thay have an option to also leave their e-mail address, in order to receive notices of the latest news.

see e-mail sample below...

Tired of Paying too much for your car? ( subject line)

Canadians pay on average $6,000 more per car than Americans

Canada USA Savings
Honda Civic EXL $29,954 $24,333 $5,621

Honda Odyssey EXL $47,469 $37,443 $10,026


Prices include MRSP 2008 + delivery + taxes -as of Nov 24. Can $ at par with US $

Fair for Canadians? Who's blocking the border?

For the full story - go to Cars Without Borders

http://www.carswithoutborders.com/about/

Standing up for consumers

Please pass on this message to everyone you know.


very simple message, but effective!

And for you really savy surfers and bloggers out there www.carswithoutborders.com also has a Facebook group carswithoutborders. This will grow significantly as the average Canadian sees the simple question Why Can't we have fair pricing?

This is a copy of our 2nd letter to Mr. Harper.

Mr. Harper, I am writing you again! I have been working non-stop on this file since Oct 15th. 15-20 hours per day. I am tired, my family is tired and all of the members of www.carswithoutborders.com are tired and fed up as well. We are now well over one hundred strong, each and every one of us has a horror story to tell concerning our dealings with Transport Canada and the RIV. Mr. Charrette, a representative has gone on record indicating that close to a thousand people are in this predicament. Some RIV personnel have been quoted over the phone indicating that the number is close to 3,000. We have done nothing wrong! We followed the rules!



I worry about the other many families in Canada that have not been able to find support within our group. We are all being treated very poorly.



On Nov 20 after Question period, Mr. Cannon stated that he would help us, he reassured us that our cases would be resolved.

Please refer to the script on our web site.. http://www.carswithoutborders.com/of...on-transcript/ We all waited a few days for the announcement on the TC/RIV web site.



But Instead of a compassionate, common sense solution for the 1000 or 3000 Canadians trapped and in limbo, Mr. Cannon’s staff has started issuing “Expulsion” notices to Canadians. His compassionate message has not been relayed to his employees. This must be a major mistake! Again, I feel very sorry for those families handling all of this alone.



This is starting to get out of hand and very unreasonable, as I requested in the letter I wrote to you last week, please get involved and resolve the issues.



I first decided to really step up and go to the media, right after one of Mr. Cannon’s Quebec assistant’s told me that he was not going to help me is if I made my case public! He did not like to be threatened! This was after 4 e-mails and several conversations with him. I didn’t feel that was really the way to talk to a Canadian that had followed all the rules! Prior to that I had spoken and e-mailed several people.



I am being driven by a picture of my daughter driving her new car that is now parked in my garage. I am being driven by the arrogant and ruthless way that TC and the RIV is treating Canadian Citizens.



I have attached for your reference on this file a debriefing package that we have been sending out to the press for the last week. Hopefully those on your staff can quickly grasp the severity of the problem and provide you with a quick and compassionate solution.



I also attached a brief audio file, of one of our supporters, Mr. Roy Green, who was kind enough to host our team on his nationally broadcast show last Saturday. I am told that the caller response was very heavy and sympathetic to our cause.



It would be wise of you and your staff to put an end to this madness today. Please instruct Mr. Cannon to process all and every car that is in limbo today over this preposterous anti-theft hoax. Please then ensure that the safety standard is modified to accept the American Standard. There is little difference between the two.



I have many other great suggestions to improve the process, improve productivity, and make the department of Transport more service oriented.



Please end this silliness.



Please do not take this as a threat, but we will be launching our awareness and knowledge plans shortly and we expect to have over 500,000 registered supporters by the end of February! We want our cars on the road and we want fair pricing for Canadians.



Please “Tear down the WALL Mr. Harper”









The members of www.carswithoutborders



" I followed all the Rules"

Anonymous said...

I just spoke to the BMW store in Vancouver to confirm my steps. A person by the name of Daniel said that I must,

1) get a letter of admissibility from them to bring to the border before it is allowed into Canada. This will take 2-5 business days and $350.

2) get a letter of recall for $500.

3) they must do the work to change the DRL. And also they must change a setting (light) in the instrument cluster.

They quoted me anywhere from $1200-$1300 ($500+$350+$400). The $400 is 3 hrs at $126.50.

I guess I need to buy the letter of admissibility right away!

Anonymous said...

The recall clearance letter which is mandatory for importing my bike is the loop hole bmw has found to extort more money from canadians who bought their product outside canada.
Getting a canadian bmw dealer to help with the letter is like pulling teeth and the cost of this letter is an astounding $850.
How do they justify that cost??
"well.we have to contact r.i.v. and put the vin # in the system..."
wow...that ought to cover it.
The local bmw dealer I asked simply snubbed his nose towards me and claimed it was not within his "philosophy" to import bikes into canada...so no help from him.
I was under the impression that bmw stands by their product but this experience has given me anything but a warm,fuzzy feeling of owning a bmw.
talk about a kick in the teeth...